Question 1

Is there a free plan?

Accepted Answer

Yes. The free tier gives you up to 12 documents per month — invoices and quotes combined. It includes PDF downloads and public invoice links. No credit card required to start.

Question 2

Can I switch plans at any time?

Accepted Answer

Absolutely. You can upgrade or downgrade your plan at any time. Upgrades take effect immediately; downgrades take effect at the start of your next billing cycle.

Question 3

Do you charge per team member?

Accepted Answer

No per-seat fees — ever. Professional is single-user; team access is included on Agency (up to 15 members) and Merchant (up to 20 members). Add your team without worrying about per-user costs.

Question 4

What payment methods do clients see?

Accepted Answer

Stripe for international card payments (Apple Pay, Google Pay), and Paystack for cards, bank transfer, mobile money, and USSD — including USD payments, not just African local currencies. Your clients pay directly from the invoice — no account needed.

Question 5

Is there a setup fee or annual commitment?

Accepted Answer

No setup fee. Choose monthly or annual billing — annual saves 20%. Cancel any time with no penalty.

Question 6

Is there a free trial?

Accepted Answer

When you sign up, you start on the free tier with no time limit. To unlock paid features (online payments, reminders, team access), upgrade to any paid plan from your account settings.

Question 7

Which plan is right for a growing team?

Accepted Answer

The Agency plan is built for teams — up to 15 members, role-based access, and built-in accounting (P&L, Balance Sheet, Cash Flow, accounts payable & VAT). Our most popular plan for growing agencies. Working solo? Professional already includes proformas, credit notes, recurring billing and the client portal.

Question 8

Is accounting included?

Accepted Answer

Yes — the Agency and Merchant plans include built-in accounting: a real double-entry ledger with Profit & Loss, Balance Sheet, Trial Balance, Cash Flow, accounts payable, and VAT (Merchant also gets inventory accounting — COGS and stock valuation on your books). It's not a payroll or tax-filing service, and if you prefer your own accountant you can still export to Xero, QuickBooks, Wave or Sage.

Question 9

Do you offer refunds?

Accepted Answer

If you upgrade and decide it's not right for you, contact us within 7 days for a full refund. We stand behind the product.

Feature	Free $0/mo	Professional $15.20/mo(annual)	Agency $23.20/mo(annual)	Merchant $31.20/mo(annual)
Documents
Invoices & quotes	12/mo	Unlimited	Unlimited	Unlimited
PDF downloads
Multi-currency billing
Branded sender emails
Public invoice links
Credit notes
Proforma invoices
Payments
Online payment collection
Stripe & Paystack
Automated reminders
Payment receipts
Recurring billing
Team & Clients
Team members	1	1	15	20
Role-based access
Client portal
Statement of accounts
Reports
Revenue dashboard
Tax summary
Aging report
Multi-currency reporting
Accounting (BillRyt Books)
Double-entry general ledger
Profit & Loss statement
Balance Sheet
Trial Balance
Cash-flow statement
Vendors, bills & accounts payable
Net VAT (output − input)
Manual / adjusting journals
Reporting-period close & reopen
Per-client profitability
Inventory accounting (COGS & valuation)
Inventory & Shipping
Product catalogue
SKU, barcode & category
Cost price & margin %
Volume pricing tiers
Stock tracking
Low stock email alerts
Stock movement ledger
Packing lists
International shipping docs
Product sales analytics
CSV product import
Product catalogue export
Stock movement export
Integrations & Exports
CSV client import
CSV product import
Client CSV export
Invoice line-item export
Statement of account (Excel)
Full data export (ZIP)
Webhooks
Support
Help centre

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Accounts-receivable automation that extends your ERP

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